The site was easy to navigate and the product was readily matched to my appliance. I was kept updated every step of the way from order to receipt. I had a query near the despatch date and the customer service was efficient, knowledgeable and resolved my query quickly. My package turned up as notified and left in my safe place as I was not at home. The item was safely packaged and as promised was a direct replacement for the damaged part. I would have no hesitation in recommending Spares2Repair to friends and family and will definitely go to them first in future.